Privacy Policy

Last Updated: [December 19, 2025]

PACIFIC COAST PV LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [Your Website URL] (the “Site”) or make a purchase from us .

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you :

Personal Information: When you place an order or create an account, we collect information such as your name, email address, phone number, and shipping/billing address.
Payment Information: Payment details are processed securely by third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card numbers on our servers .
Order Information: Details of the products you purchase, your order history, and return requests.
Technical Information: As you browse, we automatically collect your IP address, browser type, operating system, referring URLs, and information about your interactions with our Site through cookies and similar technologies .

2. How We Use Your Information

We use the information we collect for the following purposes :

To Fulfill Your Orders: Processing your payments, arranging for shipping, and providing you with invoices and/or order confirmations.
To Communicate With You: Responding to your inquiries, providing customer support, and sending you service-related updates.
To Improve Our Site: Analyzing how customers use the Site to enhance user experience and develop new products and features.
For Marketing: With your consent, we may send you information about new products, special offers, and other updates we think you will find valuable.
For Security and Fraud Prevention: Monitoring orders for potential risk and fraud.

3. Sharing Your Information

We may share your personal information with trusted third parties to help us provide our services, under strict confidentiality agreements :

Service Providers: We share information with companies that provide services on our behalf, such as payment processing, order fulfillment, shipping, marketing, and website analytics.
Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, and safety.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes .

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier .

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Data Security

We implement appropriate security measures designed to protect your personal information against accidental loss and unauthorized access, use, alteration, and disclosure . However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include :

Access: The right to request copies of the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete information.
Deletion: The right to request that we erase your personal data, under certain conditions.
Opt-out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email we send you.

To exercise these rights, please contact us using the information in the “Contact Us” section below.

7. Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including the right to know what personal information is collected about you, to delete it, and to opt-out of the “sale” or “sharing” of your personal information . We do not sell your personal information. To exercise your CCPA rights, please contact us.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements .

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes .